return policy
Due to the nature of our products, all sales are final, and we are
unable to offer refunds or accept returns. Once an order is
placed, it cannot be modified, so we encourage customers to
carefully review their selections before completing checkout.
That said, we stand by the craftsmanship and quality of our
products. If you experience an issue with your order due to a
product defect or shipping error, we’re here to make it right.
Please reach out to our customer support team within 5 days of
receiving your order, and we’ll work quickly to resolve the
problem. Be sure to include your order number and photos of the
issue to help us assist you as efficiently as possible.
At efxpouch.com, we’re committed to ensuring your satisfaction,
and while we can’t process returns or refunds, we’ll always go an
extra length to address any concerns related to defects or
shipping errors.
To contact customer support, reach out to [email protected].
Damages and Issues
Please inspect your order upon reception and contact us
immediately if the item is defective or damaged so that we can
evaluate the issue and make it right.
Refunds
If refunded for damage or defects, you’ll be automatically
refunded on your original payment method within 10 business
days. Please remember it can take time for your bank or credit
card company to process and post the refund.